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Knowledge base
Products & Offerings
What is Schedulock
1
What does Schedulock do?
What is Voicemail Booking?
1
What is Voicemail Booking?
Listing Settings
Listing Settings
13
How do I change the lockbox code?
How do I set a minimum required notice?
What is the difference between secure lockbox release vs unsecure release?
How do I allow multiple showings at a time?
How do I notify agents when an appointment is confirmed/declined?
See all 13 articles
Listing Features
Listing Features
8
How do I cancel a showing/appointment?
How do I reschedule an appointment?
How do I view all notifications sent for a specific showing?
How do I cancel/decline a showing appointment?
How do I message a showing agent agent who has booked a showing already? For Ex. Lockbox location change
See all 8 articles
General
General
7
How do showing agents receive showing instructions?
Are price changes reflected in Schedulock?
Showing Agent did not receive the lockbox code or instructions after confirmation
Showing Agents cannot find the lockbox at the property!
The lockbox code does not work!
See all 7 articles
Messages / Paging
Messages / Paging
3
How do I view all messages sent?
How do I view older messages?
How do I view all messages sent to specific agent?
Administrative Settings
Administrative Settings
2
How do I update our Agents contact information?
Requests Tab - What does the "Already Approved" checkmark do?
Billing Information
1
How do I change my credit card?
Help Desk Software
by Freshdesk
