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Knowledge base
Products & Offerings
Products & Offerings
4
What does Schedulock do?
What is Voicemail Booking?
Schedulock Premium
How do I upgrade my trial?
Listing Settings
Listing Settings
13
How do I change the lockbox code?
How do I set a minimum required notice?
What is the difference between secure lockbox release vs unsecure release?
How do I allow multiple showings at a time?
How do I notify agents when an appointment is confirmed/declined?
See all 13 articles
Listing Features
Listing Features
13
How do I cancel a showing/appointment?
How do I reschedule an appointment?
How do I view all notifications sent for a specific showing?
How do I cancel/decline a showing appointment?
How do I message a showing agent agent who has booked a showing already? For Ex. Lockbox location change
See all 13 articles
General
General
8
How do showing agents receive showing instructions?
Are price changes on M reflected in Schedulock?
Showing Agent did not receive the lockbox code or instructions after confirmation
Showing Agents cannot find the lockbox at the property!
The lockbox code does not work!
See all 8 articles
Messages / Paging / Confirmations
Messages / Paging
4
How do I view all messages sent?
How do I view older messages?
How do I view all messages sent to specific agent?
How do I view old pages/messages?
Administrative Settings
Administrative Settings
4
How do I update our Agents contact information?
Requests Tab - What does the "Already Approved" checkmark do?
Auto-Forwarding & Vacation Forwarding Messages
How do I reset a password?
Billing Information
2
How do I change my credit card?
How do I access Invoices?
Product Updates
Product Updates
57
Major Update: COVID-19 Showing Approval Process
15 Minute Bookings
Email - Cancel & Reschedule Buttons
Activity Added on Confirmation Messages
Answering Service - Register Offer Option - Dec 15, 2020
See all 57 articles
Integrations
Integrations
1
How to create a Docusign/Hellosign powerform:
Help Desk Software
by Freshdesk
