Showing Agent FAQs

This article answer questions that Showing Agents usually encounter during an appointment/booking is made.

How do I get instructions in viewing/showing a property after booking it online or after leaving a voicemail?
You get instructions automatically via text and email once booking has been confirmed.
Mon, 24 Sep, 2018 at 3:42 PM
What do I need to do if I did not receive the Lockbox code or the viewing instructions after receiving a showing confirmation?
It rarely happens, since the app has been designed to notify each desired recipient to receive a confirmation once a showing is approved/declined, but if th...
Mon, 24 Sep, 2018 at 3:46 PM
How do I cancel a showing/appointment?
You may submit a request to cancel an appointment, or you may do it on the app yourself. Listing address > look for the approved status found on the lef...
Mon, 24 Sep, 2018 at 3:45 PM
How do I reschedule if needed?
First, you may need to cancel the existing appointment and then reschedule, once confirmed, another notification will be given.
Mon, 24 Sep, 2018 at 3:43 PM
What if I can't find the lockbox?
This happens at times, but need not to worry, just call the Listing Agent directly for further assistance.
Mon, 24 Sep, 2018 at 3:46 PM
What if the code does not work?
Please let us know immediately so that we can also check and verify it as well with the Listing Agent.
Tue, 25 Sep, 2018 at 4:46 AM