Listing Features

This article guides you on how to set up a Listing.

How do I cancel a showing/appointment?
You may cancel an appointment on the website, mobile app, texting us back, or by calling our support line.  To cancel an appointment on the Schedulock d...
Tue, 28 Jan, 2020 at 11:24 AM
How do I reschedule an appointment?
To reschedule an appointment, the appointment must be pending or approved and the appointment date must be in the future.  Go to Listing Address > on...
Tue, 28 Jan, 2020 at 11:24 AM
How do I view all notifications sent for a specific showing?
To view all the notifications that are sent out for a specific showing, you have to go to LISTINGS Tab - type in the address of the property and under the A...
Tue, 28 Jan, 2020 at 11:25 AM
How do I cancel/decline a showing appointment?
To cancel an appointment, please go to Listing address > Appointments  This is where you will see all the Approved, Booked and Pending appointments o...
Tue, 28 Jan, 2020 at 11:25 AM
How do I message a showing agent agent who has booked a showing already? For Ex. Lockbox location change
To send an Agent a message after a showing has been booked and there’s an update needed to be sent to the agent, go the specific Listing. Select the Appoint...
Tue, 28 Jan, 2020 at 11:25 AM
How do I message agents who have shown the property?
GO to LISTINGS tab, type the address of the property -- look for BULK MESSAGES. You may select/deselect the agents that you would like to send the mes...
Tue, 28 Jan, 2020 at 11:26 AM
How do I register an offer on behalf of an agent?
To register an offer on behalf of an Agent, go to the specific Listing > Click the Appointments Tab Look for the Showing Agent name that would like t...
Tue, 28 Jan, 2020 at 11:26 AM
How do I approve pending showings?
For pending requests, you may decline/approve the showing request on the REQUEST tab. Select which appointment request you would like to approve/decline by ...
Tue, 28 Jan, 2020 at 11:26 AM
Sold/Conditional Notes and Close Date
When changing your listing status to "Sold Conditional/Sold Firm or Leased" you will be required to input the required information.  T...
Wed, 13 May, 2020 at 8:28 AM
How do I disable All Showings and Cancel Upcoming Appointments?
Listings ->Edit listing Preferences -> Showing Settings & Availability then toggle the Disable all Showings to YES.  As per the new update, th...
Wed, 6 May, 2020 at 6:22 PM