How do showing agents receive showing instructions?
Showing agents will receive showing instructions automatically via text and email once booking has been confirmed.
Tue, 28 Jan, 2020 at 11:27 AM
Are price changes on M reflected in Schedulock?
Yes, your listing price and status is automatically updated from MLS on Schedulock within the hour.
Thu, 23 Apr, 2020 at 11:44 AM
Showing Agent did not receive the lockbox code or instructions after confirmation
If this occurs, please contact Schedulock Support for further assistance.
Tue, 28 Jan, 2020 at 11:27 AM
Showing Agents cannot find the lockbox at the property!
Please ensure that you update the showing instructions in detail. Sometimes the lockbox is difficult to locate and the showing instructions may not be very ...
Tue, 28 Jan, 2020 at 11:28 AM
The lockbox code does not work!
Please reach out to the listing agent directly or let us know immediately so that we can verify the information with the Listing Agent.
Tue, 28 Jan, 2020 at 11:28 AM
I did not cancel the appointment, why was it cancelled?
If an appointment is not confirmed before the showing time, Schedulock will automatically decline the appointment request as soon as time has passed.   
Sat, 25 Jan, 2020 at 12:15 PM
My listing has been uploaded to MLS but still not showing in Schedulock?
If you have waited over 10 minutes for your listing to populate in Schedulock, please check the settings below on your listing on MLS.  Please ensure th...
Tue, 28 Jan, 2020 at 11:28 AM
Enable Schedulock Online Signature - COVID Disclosure
Enable online signature for COVID Disclosures on Schedulock: 1. Navigate to your Brokerage Settings -> Manage Brokerage -> General -> Edit Brok...
Wed, 22 Jul, 2020 at 12:41 AM