Listing Agent FAQs

How do I change Lockbox codes?
You can change Lockbox code by going to the Listing address > Edit Showing Settings > Lockbox & Showing Instructions > Lockbox Option > Rega...
Tue, 25 Sep, 2018 at 5:04 AM
What is the difference between secure lockbox release vs unsecure release?
A secure lockbox release is where a link is given to the Showing Agent to get the information about the lockbox code, however an Agent ID is needed in order...
Tue, 25 Sep, 2018 at 6:30 AM
How do I notify showing agents with confirmed/declined showings/appointments?
Once a booking/appointment request has been confirmed/declined, the system will automatically send a notification via text/email to the showing agent.
Tue, 25 Sep, 2018 at 6:27 AM
How do I change/update viewing availability?
You can change/update viewing availability of each listing you have by going to the Listing address > Edit Showing Settings > Showing Settings & A...
Tue, 25 Sep, 2018 at 6:43 AM
How do I set the showing approval automatically?
You can set the Showing Approval automatically by going to the Listing address > Edit Showing Settings > Showing Approval > Auto Approve Showing Re...
Tue, 25 Sep, 2018 at 6:56 AM
How long does it take to cancel a Listing?
The de-activated listing will go inactive the next business day on the system. If you wish to disable it earlier, you can click the de-activate button manua...
Thu, 15 Nov, 2018 at 7:27 PM
To cancel listing, do we have to manually de-activate it on the schedulock although it has already been canceled/de-activated on the MLS?
If you wish to disable it earlier, you can click the de-activate button manually. Since listing will go inactive the next business day on the system.
Thu, 15 Nov, 2018 at 7:33 PM