Listing Agent FAQs

How do I change Lockbox codes?
You can change Lockbox code by going to the Listing address > Edit Showing Settings > Lockbox & Showing Instructions > Lockbox Option > Rega...
Tue, 25 Sep, 2018 at 5:04 AM
What is the difference between secure lockbox release vs unsecure release?
A secure lockbox release is where a link is given to the Showing Agent to get the information about the lockbox code, however an Agent ID is needed in order...
Tue, 25 Sep, 2018 at 6:30 AM
How do I notify showing agents with confirmed/declined showings/appointments?
Once a booking/appointment request has been confirmed/declined, the system will automatically send a notification via text/email to the showing agent.
Tue, 25 Sep, 2018 at 6:27 AM
How do I change/update viewing availability?
You can change/update viewing availability of each listing you have by going to the Listing address > Edit Showing Settings > Showing Settings & A...
Tue, 25 Sep, 2018 at 6:43 AM
How do I set the showing approval automatically?
You can set the Showing Approval automatically by going to the Listing address > Edit Showing Settings > Showing Approval > Auto Approve Showing Re...
Tue, 25 Sep, 2018 at 6:56 AM
How long does it take to cancel a Listing?
The de-activated listing will go inactive the next business day on the system.
Tue, 11 Dec, 2018 at 1:44 PM
To cancel listing, do we have to manually de-activate it on the schedulock although it has already been canceled/de-activated on the MLS?
If you wish to disable it earlier, you can click the de-activate button manually. Since listing will go inactive the next business day on the system.
Thu, 15 Nov, 2018 at 7:33 PM
How to view all pages/messages details?
By the end of the day we always wanted to check the things that has been completed or sometimes, right after doing something from the system, we always want...
Tue, 11 Dec, 2018 at 1:44 PM